Last updated: 06/12/2025

Effective Drone Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

• Name
• Email address
• Phone number
• Company name
• Messages or enquiries you submit through our forms

1.2 Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Cookies and tracking data

1.3 Service-Related Information

• Property address for service locations
• Aerial images or footage captured during inspections or cleaning
• Service history and communication records

2. How We Use Your Information

• Provide and improve our drone services
• Respond to enquiries and offer customer support
• Schedule, manage, and complete service requests
• Send quotes, invoices, and updates
• Enhance website performance and user experience
• Comply with legal and regulatory obligations

We do not sell or trade your personal information.

3. Cookies & Tracking Technologies

We may use cookies and analytics tools to:

• Monitor website performance
• Improve user experience
• Analyse traffic and user behaviour

You may disable cookies through your browser settings, but some website features may not function correctly.

4. Sharing Your Information

4.1 Service Providers

We may share your information with trusted third-party providers who assist with:

• Website hosting
• Payment processing
• Customer communication
• Analytics and performance monitoring

These providers only access your information as needed to perform their services.

4.2 Legal Requirements

We may disclose your information if required to:

• Comply with laws or regulations
• Respond to legal requests
• Protect our rights, property, or safety

5. Data Storage & Security

We take reasonable measures to protect your personal information using:

• Secure servers
• Encryption where applicable
• Access controls and staff training

No data transmission over the internet is completely secure, and you share information at your own risk.

6. Retention of Personal Information

We retain personal data only as long as necessary to:

• Provide services
• Meet legal requirements
• Maintain business records

Aerial photos and footage are stored securely and deleted when no longer required.

7. Your Rights

You may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Effective Drone services
Email: fly@effectivedrones.com.au
Phone: 02 9157 7365
Address: Unit 23, 124-132 Auburn Street Wollongong NSW 2500